Melanie, Small Options Counsellor - Willow Vale Apartments


“….As support workers, we get back way more than we give…”


What do you love about working here?

Excellent team, co-workers, management. The clients we support are amazing.


What would you say to a friend who was thinking about working here?

Do it!! You will love it here. It is a very rewarding career. All it takes is a caring person, who can see all persons as equals.


How would you describe the company culture/atmosphere?

Caring - for staff and persons we support. Inclusive and kind. Efficient. Management gives you the opportunity to use your skills and has trust in their team. Management listens to new ideas and is interested in progressing forward to allow choice and inclusion.


Describe your best day at work.

Clients’ birthday parties, with everyone getting together. Every day is a good day!


What are you most proud of?

Assisting clients with redeveloping their Individual Program Plans (IPPs) into a more inclusive plan for their future.


What things about your work are you most passionate about?

Listening to clients’ needs, wants and desires; supporting them to make their own choices.


Everyone has a personal story about the impact their work has on them. Tell us yours.

It’s exciting to see how we are evolving to create a more inclusive environment while keeping our clients safe and cared for.